Delivery  Information

How long it will take from order to delivery

 

 

Design time

We always send a draft design for your approval before we print (apart from bubbly labels).
Draft copy usually sent within 24-48 hours of your order being placed (busier times could take longer).

Once you approve your design we pass it to print and production so we are unable to make further changes once you have agreed your design.

* If you do not confirm your design within 48hours of us sending you a draft copy we will choose the design we feel is best and process your in order for you to receive your item in good time*

Tracked delivery

To ensure an efficient, speedy delivery we only post by tracked Royal Mail.

When your item is dispatched a tracking link will be sent to the email address associated with the order and text to the phone number (if given) .

As a general rule from order to delivery will take 1-2weeks depending on what item you have purchased and how busy we are.   If you have not received your item in good time please let us know.

If your order is for an event we need at-least 2 working days notice to rectify any issues caused by our delivery partners.
Please note we do not offer Saturday deliveries. *NO SATURDAY DELIVERIES*

We do not take liability or responsibility for any losses or costs of late delivery which are caused by our delivery partners.  These issues are out of our control.

Upgrade to speedy service

We do our best to process orders as quickly as we can but if you need your order in super quick time we will happily push your order right to the top of the queue.

See each individual item for options and costs associated with a speedy order. Always talk to us about time frames and when you need your order.

If you have an urgent order needed within 2 days please call/text or WhatsApp ‭07414 765471

 

We are friendly people and always do our best to fit in with specific timelines, contact us if you have any Q’s about order or delivery timings.